RECOGNIZE EARLY ADOPTERS AND POTENTIAL TECHNOLOGY ANGELS
Challenge
A company with an average old workforce asked AVA to find the most suitable employees to be engaged in a plan of digital transformation and cultural shift from traditional tools towards new technologies
Insights
HOW4 integrated the employees’ demographics with their behavior. This allowed to:
- discover the potential “agent of change” inside the company
- identify the employees that enjoy the “gatekeepers” position
- analyze the requests for organizational change from employees
Actions
The company, together with AVA Team, decided to:
- Identify, among central people, the potential early adopters of new technologies
- Co-create a program of activities to increase employees’ digital skills
- Start a reverse mentoring program in which early adopters spend time training lagger employees