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Organizational Network Analysis is the ultimate diagnostic tool for understanding the real functioning of large organizations  

COMPLETE YOUR HR ANALYTICS WITH DATA ON EMPLOYEE BEHAVIORS

Challenge

A pharmaceutical company wanted to innovate its human capital metrics by adding a set of measures focused on the employees’ social capital and based on day-by-day interaction behaviors.

Insights

HOW4 calculated 7 different indicators at the individual level, divide in:

  • Centrality indexes: allowed measurement of the employees organizational “power”
  • Cooperation indexes: allowed keeping track of the individuals collaboration tendency
  • Managerial insights: allowed getting some insights on how managers run their Teams

Actions

The company, together with AVA Team, decided to:

  • Integrate data on centrality and cooperation in the performance appraisal
  • Consider a minimum results for some ONA indicators as a requirement for rewards allocation
  • Adopt a continuous feedback app to keep track of the top and worst performers